Refund and Cancellation Policy

Cancellations

Orders can be cancelled within 12 hours of placement before shipment dispatch by contacting support@duaenoor.com.

Returns & Refunds

Due to the spiritual and educational nature of our kits, returns are accepted within 7 days solely if items arrive damaged or defective. Refunds will be routed back to the original payment source within 5–7 working days.